Sleep Trial Mattresses | Mattress365 -

Sleep Trial mattresses allow you to test selected Sleepeezee models in your own home for up to 60 nights, giving you complete confidence in your purchase.

Your trial begins on the day of delivery, giving you time to properly adjust and experience the comfort and support of your new mattress in real sleep conditions.

This risk-free trial ensures you can choose the right mattress with peace of mind before making a long-term commitment.

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Frequently Asked Questions – Sleep Trial Mattresses

 

When does the 60-night sleep trial start?

The 60-night sleep trial begins on the day your mattress is delivered to your home. This gives you a full trial period from the moment you start using it.

Is a mattress protector required for the sleep trial?

Yes. A mattress protector must be used for the entire duration of the sleep trial. It must be purchased from us to validate your eligibility for an exchange.

Can I request an exchange straight away?

No. You must sleep on the mattress for a minimum of 40 nights to allow for proper adjustment and bedding-in. This ensures the mattress has time to settle to your body.

How do I request a mattress exchange?

If you are not satisfied after 40 nights, you can contact our Customer Services team to arrange an exchange. Requests must be made before the end of the 60-night trial period.

What happens if I choose a replacement mattress?

We will replace your mattress with another model from the same brand. The replacement must be equal or lesser in value. If you choose a higher-priced mattress, the difference must be paid.

Can I get a refund during the sleep trial?

No. The sleep trial offers an exchange only. No refunds are issued as part of the 60-night trial programme.

Are there any restrictions on the sleep trial?

Yes. The sleep trial applies only to selected Sleepeezee mattresses with the Sleep Trial logo. It is limited to one exchange only, applies within the UK, and requires proof of purchase from the original buyer. It does not apply to zip and link mattresses.

What can invalidate the sleep trial?

The trial is invalid if a mattress protector has not been used, or if the mattress has been damaged, misused, altered, or shows signs of stains, wear, or neglect.

What happens if I need to exchange my mattress?

We will collect your original mattress and deliver your replacement as quickly as possible, subject to stock availability. Your original mattress must be ready for collection on delivery day of the new one.