How Can We Help?
Looking for the perfect mattress or bed? Need expert advice or support after your purchase? We’re here to help every step of the way.
Our friendly and knowledgeable Customer Service team is always happy to assist — whether you have questions about our products, need guidance choosing the right mattress, or require after-sales support. Just get in touch, and we’ll take care of the rest.
Contact Our Customer Service Team
We’re here to help with product questions, mattress advice, order enquiries, delivery queries and after-sales support.
Call Us
Speak to a member of our Customer Service team on 01642 686365.
Email Us
Prefer to contact us by email? Email our Customer Service team and we’ll respond as quickly as possible.
Customer Service Opening Times
Monday – Friday: 09:00 – 17:00
Saturday: 09:00 – 17:00
Sunday: 10:00 – 16:00
Live Chat
Need help with your mattress or order? Our Customer Service team is just a click away.
Simply click the ‘We Are Here’ chat bubble at the bottom of any page to start a conversation. When we’re online, you’ll receive an instant response from one of our friendly experts.
Live Chat is a convenient way to get quick answers about mattress sizing, product advice, orders and delivery.
Prefer email? Contact us and we’ll respond as quickly as possible.
We’re Here to Help With
Whether you’re choosing a new mattress or need help after placing your order, our team can assist with:
- Choosing the right mattress
- Mattress sizes and dimensions
- Mattress comfort and firmness
- Product information and advice
- Order enquiries
- Delivery queries
- Returns and after-sales support
- General questions about our beds and mattresses
Helpful Information
You may also find the answer to your question in our helpful online resources.
Mattress & Bed Buyers Guides
Helpful advice to make choosing your next mattress or bed easier.
Delivery & Returns
Find information about delivery, access, returns, disposal and faulty products.
Shop Mattresses
Explore our range of mattresses in different sizes, tensions and constructions.
Shop Divan Beds
Browse our selection of divan beds in a range of sizes and styles.
Follow Us
Follow our social channels to stay up-to-date with our latest offers, news, products and sleep advice.
Need Help Choosing?
If you’re unsure which mattress or bed is right for you, our Customer Service team is here to help.