• Internal record keeping and order processing.
• We may follow up your telephone or email sales enquires, with further correspondence via these channels, but only with your consent or at your request.

We do not sell, lease or otherwise distribute your personal information to third parties unless where necessary to process your order, or if we are required to by law. In order to process your order we may share your information with the following:

• - External delivery companies
• - Suppliers who deliver their products directly to your address, on our behalf. This arrangement is sometimes referred to as Direct Home Delivery, or DHD.
• - Our payment gateway providers, Shopify Payments and PayPal, necessary for processing transactions and authorising payments from your bank

To read Shopify Payments privacy policy, please use the following link: https://www.shopify.com/legal/privacy. To read PayPal's privacy policy, please use the following link: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

The way in which our customers interact with the website is tracked by Google Analytics and Google AdWords, services owned by Alphabet Inc. The capacity within which Mattresses 365 can use this information, cannot be used to personally identify you and the data is used to enable us to improve the website and range of services we offer. This information is collected and shared via browser based cookies. To view our cookie policy, please use the following link: http://www.mattresses365.co.uk/cookies-policy To view Google's privacy policy, please use the following link: https://policies.google.com/privacy

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Mattresses 365 is responsible for transactions on the website. Card details are never entered or stored on any of our own webpages or server. For this part of the order process, customers are taken to a secure external page provided by Sage Pay. All credit and debit card information is encrypted and transferred using SSL. Transactions are also subjected to 3D Secure authentication, which is a fraud prevention initiative.

As 3D Secure is controlled by VISA and MasterCard the following cards can be used : VISA, VISA DELTA, MASTERCARD, MASTERCARD DEBIT, INTERNATIONAL MAESTRO, UK MAESTRO, LASER, and VISA ELECTRON.

Alternatively payments may be made using PayPal.

Our website may feature links to other websites, which are not owned or directly affiliated with Mattresses 365. In these instances the links are present to help you find information which might be of interest to you. As we have no direct control over these websites, please note that we cannot be held responsible for the protection and privacy of any information you provide whilst visiting these websites.

Please view the privacy policies which are displayed on these external websites for more information.

You have a right to request any personal information which we store about you and we are legally obliged to provide it to you at your request. In the interest of security, we may ask you to provide proof of identity, before we can give you this information. You can contact us in order to update the information which we hold on you, or request that the information is deleted from our system.

Contact us by post:
Mattresses365
Lustrum Avenue
Portrack Lane
Stockton-on-Tees
TS18 2RB

Contact us by email:
customerservices@mattresses365.co.uk