Our Cookie Policy
At Mattresses365, we use cookies and similar technologies to help our website work properly, remember your preferences, improve your browsing experience and understand how visitors use our website.
This Cookie Policy explains what cookies are, why we use them, the types of cookies that may be placed on your device and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files stored on your device, such as a phone, tablet or computer, when you visit a website. They allow a website to recognise your device and remember information about your visit, such as your preferences, login session and shopping basket contents.
Cookies can help make websites easier to use by remembering information between visits and allowing certain website features to function correctly.
Why Do Websites Use Cookies?
Cookies can be used for a number of different purposes, including:
- Keeping you logged in during your visit
- Saving items in your shopping basket
- Remembering preferences such as language or settings
- Helping us understand how visitors use our website
- Monitoring website performance and improving our services
- Supporting relevant content and advertising
Types of Cookies We Use
Cookies can generally be divided into different categories depending on what they are used for. Some cookies are necessary for the website to operate, while others help us understand website usage or remember your preferences.
Essential Cookies
These cookies are necessary for important website functions, such as managing your shopping basket, login sessions and checkout. Without these cookies, some parts of the website may not function correctly.
Preference Cookies
These cookies help remember choices you make, such as language or other settings, so that your preferences can be retained when you return to the website.
Analytics Cookies
These cookies help us understand how visitors use our website, including information about website traffic, visitor behaviour and page performance. This information helps us improve the website and the experience we provide.
Advertising Cookies
Some cookies may be used to support relevant content and advertising. These cookies may be placed by third-party advertising or social media services when their content or features are used on our website.
Cookies We May Use
The following table provides information about cookies that may be used on our website and their purpose:
| Cookie Name | Purpose |
|---|---|
| PHPSESSID | Stores a unique session ID used to manage login sessions, shopping basket and checkout functionality. This is important for the operation of the website. |
| cookie_lang | Remembers your selected language so that your preference can be retained for future visits. |
| cookie_visit | Helps track visit frequency and anonymised IP information for analytics and fraud prevention purposes. |
| cookie_user_login | Stores information used to remember your login session when the “Remember Me” option is selected. |
| cookie_user_password | Used as part of the “Remember Me” login functionality to help retain authentication information between visits. This cookie is not intended to store your password in plain text. |
| __utma, __utmb, __utmc, __utmz | Google Analytics cookies used to help understand visitor behaviour, traffic sources and website performance. Information is collected for analytics purposes. |
Please note: The cookies used by a website can change over time as website functionality, analytics services and third-party services are updated.
Can I Control Cookies?
Yes. You can manage, block or delete cookies at any time through your browser settings. Most modern browsers allow you to control which cookies are accepted and may also provide options to remove cookies that have already been stored on your device.
Where cookie consent options are provided on our website, you can also use these controls to manage your preferences.
Please be aware that restricting certain cookies may affect how our website operates and may prevent some features from working correctly.
Cookie Consent
Where required, we will ask for your consent before placing non-essential cookies on your device. You can choose whether to allow certain types of cookies and can change your preferences where the relevant cookie controls are available.
Essential cookies may still be used where they are necessary to provide the website services or functionality you have requested.
How Long Do Cookies Stay on My Device?
Some cookies are session cookies, which are temporary and are normally removed when you close your web browser.
Other cookies are persistent cookies, which remain on your device for a set period or until you remove them manually through your browser settings.
The length of time a particular cookie remains on your device depends on its purpose and how it has been configured.
Third-Party Cookies
Some third-party services we use, such as social media platforms, video providers, analytics services and advertising partners, may also set cookies when you interact with their content or features on our website.
These third parties may use cookies to provide their services, measure performance, understand how their services are used or deliver relevant content and advertising.
You can learn more about how these services use cookies and personal information through their own privacy policies:
How to Block Cookies
You can disable or manage cookies through your browser settings. Your browser's help section will normally provide instructions on how to control, block or delete cookies.
Important: If you disable cookies for this website, you may not be able to log in, register, add products to your shopping basket or complete purchases.
Disabling Cookies in Popular Browsers
Google Chrome: Go to Settings > Privacy and security > Cookies and other site data, then choose your preferred option.
Mozilla Firefox: Go to Settings > Privacy & Security, then select “Custom” under Enhanced Tracking Protection to manage cookies.
Microsoft Edge: Go to Settings > Cookies and site permissions to control cookie settings.
Internet Explorer (legacy): Go to Internet Options > Privacy and adjust the slider to block cookies.
Safari: Go to Settings > Privacy > Block All Cookies.
Opera: Go to Settings > Privacy & Security > Site Settings > Cookies.
What Happens If I Disable Cookies?
Disabling cookies may affect website performance and limit certain features, such as login sessions, saved preferences, shopping basket functionality and checkout.
For this reason, we recommend keeping essential cookies enabled when using our website.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the cookies and technologies we use, or changes to applicable requirements.
We recommend checking this page occasionally to ensure you are aware of any updates.
Questions About Cookies?
If you have any questions about the cookies used on our website or how we use information collected through cookies, please contact us through our website.
For more information about how we handle personal information, please refer to our Privacy Policy.