80 Night Sleep Trial at a Glance
The Sleep Trial is available on selected Silentnight mattresses displaying the Sleep Trial logo. Before making a purchase, please check that your chosen mattress is eligible.
Time to Adjust
Your trial begins when your mattress is delivered to your home.
Minimum Usage
You must sleep on the mattress for at least 28 nights before requesting an exchange.
Mattress Protector Required
For the Sleep Trial to be valid, a mattress protector must be purchased from Mattress365 and used throughout the entire trial period. Failure to do so will invalidate the Sleep Trial and make the mattress ineligible for exchange.
How Does the 80 Night Sleep Trial Work?
The trial gives you time to become accustomed to your new mattress. If you're still not satisfied after the required adjustment period, you can contact our Customer Services team to request an exchange.
1. Start Your Trial
Your 80-night trial starts on the day your Silentnight mattress is delivered to your home.
2. Give It Time
You must use the mattress for a minimum of 28 nights before requesting an exchange, allowing time for you to adjust to the new mattress.
3. Request an Exchange
If you're not satisfied after 28 nights, contact our Customer Services team. Your exchange request must be made before the 80th night.
4. Choose Your Replacement
Choose a replacement mattress from the same brand and size. The replacement must be of equal or greater value, with any price difference payable at the time of reselection.
What Happens When You Exchange Your Mattress?
If your exchange request is accepted, we'll arrange collection of your original mattress and delivery of your replacement, subject to availability.
The Sleep Trial allows one mattress exchange per order.
The replacement mattress must be from the same brand and be the same size as the original.
Your original mattress must be ready for collection when your replacement is delivered.
Sleep Trial Requirements
To remain eligible for the 80 Night Sleep Trial, the following conditions must be met.
- Eligible mattress: The mattress must be a selected Silentnight model displaying the Sleep Trial logo.
- Mattress protector: A mattress protector purchased from Mattress365 must be used throughout the entire trial.
- Minimum usage: The mattress must be used for at least 28 nights before an exchange can be requested.
- Exchange deadline: The exchange request must be made before the 80th night.
- Condition: The mattress must be returned clean and hygienic and must not show signs of misuse, damage, staining or excessive wear.
- Original purchaser: The trial is available to the original purchaser and proof of purchase is required.
When Does the Sleep Trial Not Apply?
The 80 Night Sleep Trial can be invalidated if the conditions of the trial are not followed.
The required mattress protector has not been used throughout the trial.
The mattress has been misused or damaged, including accidental damage.
The mattress has been repaired, altered or otherwise modified.
The mattress has been neglected or shows signs of staining, excessive wear or poor hygiene.
Important Exclusions
Please check the following exclusions before purchasing a mattress with the Sleep Trial.
- Zip & link mattresses: The 80 Night Sleep Trial does not apply to zip and link models, which are classed as custom products.
- UK only: The Sleep Trial is valid only within the United Kingdom.
- One exchange: Only one exchange is permitted per order.
Frequently Asked Questions
When does the Silentnight 80 Night Sleep Trial start?
The 80-night trial begins on the day your eligible Silentnight mattress is delivered to your home.
How long do I need to sleep on the mattress?
You must use the mattress for a minimum of 28 nights before requesting an exchange. Any exchange request must be made before the 80th night.
Do I need a mattress protector?
Yes. A mattress protector purchased from Mattress365 must be used throughout the entire trial period.
Can I exchange my Silentnight mattress more than once?
No. The 80 Night Sleep Trial allows one exchange per order.
Can I choose a different Silentnight mattress?
Yes, subject to the terms of the Sleep Trial. The replacement must be from the same brand and size. If you choose a higher-priced mattress, the price difference must be paid.
Does the Sleep Trial apply to zip and link mattresses?
No. Zip and link models are classed as custom products and are excluded from the 80 Night Sleep Trial.
Shop with Confidence
Explore selected Silentnight mattresses available with the 80 Night Sleep Trial and take your time finding the right feel for you.
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