New Mattress Care | Mattress365 -

New Mattress Care

How to look after your new mattress from day one.

Learn how to unpack, ventilate, protect, clean and rotate your new mattress so you can keep it comfortable and in good condition for longer.

How Do You Look After A New Mattress?

A new mattress is an important investment, and good care starts as soon as it arrives. The first few days are about giving the mattress time to settle and ensuring it is properly supported and ventilated.

After that, simple habits such as using a mattress protector, keeping the mattress dry, rotating it when recommended and following the manufacturer's cleaning instructions can help maintain it.

The key principle: always follow the care instructions supplied with your specific mattress, as construction and materials vary between models.

Quick Guide: New Mattress Care

1. Unpack Carefully

Remove packaging carefully and follow the manufacturer's instructions for allowing the mattress to settle.

2. Use The Right Base

Make sure your bed base is suitable for the mattress and provides the required support.

3. Protect The Mattress

A suitable mattress protector can help guard against everyday spills, stains and moisture.

4. Maintain It Regularly

Keep it clean and dry, rotate it when recommended and check the mattress and base periodically.

What To Do When Your New Mattress Arrives

Before using your new mattress, check the manufacturer's instructions. Different mattress types and delivery methods have different requirements.

Check The Packaging

Remove the packaging carefully and avoid cutting into the mattress when opening protective plastic.

Check The Mattress

Look for any obvious delivery damage before placing bedding on the mattress.

Check The Base

Make sure the mattress is sitting correctly on a suitable, properly assembled bed base.

Give Your New Mattress Time To Settle

A new mattress can feel different from your previous mattress, particularly during the first few nights. Your body may also need time to adjust to a different level of support and comfort.

If the mattress has been compressed or rolled for delivery, follow the supplier's instructions regarding unpacking, expansion and when it can be used. Don't assume that every mattress has the same settling requirements.

What About A New Mattress Smell?

Some new mattresses can have a temporary smell after being unpacked. This can be more noticeable when the mattress has been packaged or compressed for delivery.

Good ventilation can help disperse any temporary odour. If your manufacturer's instructions recommend allowing the mattress to air before use, follow those instructions.

Use A Suitable Bed Base

The bed base is an important part of the overall mattress setup. An unsuitable or damaged base can affect how the mattress is supported.

Check Why It Matters
Correct size The mattress should fit the base correctly without excessive overhang or gaps.
Suitable support The base should meet the mattress manufacturer's requirements.
Good condition Broken, damaged or unstable components should be repaired or replaced.
Correct setup Make sure the bed frame or divan is assembled and positioned correctly before using the mattress.

Use A Mattress Protector

A mattress protector adds a removable layer between you and the mattress. It can help protect against everyday spills, stains and moisture while making routine cleaning easier.

Choose a protector that fits correctly and is suitable for your mattress. Wash and dry it according to its care instructions, and make sure it is completely dry before putting it back on the bed.

Keep Your New Mattress Dry

Moisture is one of the main things to avoid when caring for a mattress. This includes spills, condensation and moisture trapped around or underneath the bed.

After Spills

Blot liquid promptly and follow the manufacturer's cleaning instructions. Allow the affected area to dry thoroughly.

In Humid Rooms

Keep the room appropriately ventilated and address persistent condensation or dampness.

Under The Mattress

Make sure the mattress and base have an appropriate setup for airflow and support.

How To Clean A New Mattress

Mattresses don't normally need aggressive cleaning. Regular light maintenance and prompt attention to spills are usually more appropriate than repeatedly soaking the mattress.

Vacuum

Use a suitable upholstery attachment to remove dust and surface debris when required.

Spot Clean

Deal with stains promptly using only methods and products recommended for your mattress.

Dry Thoroughly

Never leave the mattress damp after cleaning. Good ventilation helps the affected area dry.

Always check the manufacturer's care instructions before using water, detergents, steam cleaners or other cleaning products.

Should You Rotate A New Mattress?

Some mattresses benefit from regular rotation, while others have specific construction or care instructions that mean they should not be rotated in the same way.

If your mattress is designed to be rotated, follow the manufacturer's recommended schedule and direction. If you're unsure, check the care instructions rather than guessing.

Action Do This
Rotate Only if recommended for your mattress, and follow the stated direction and schedule.
Flip Only flip a mattress if it is specifically designed to be used on both sides.
Don't Guess Check the manufacturer's instructions if you are unsure about rotation or flipping.

Give Your Mattress A Chance To Breathe

Good ventilation helps manage moisture around the mattress. When changing bedding, take the opportunity to allow the mattress surface to air rather than immediately covering it with fresh bedding.

  • Keep the bedroom reasonably well ventilated.
  • Avoid trapping moisture underneath the mattress.
  • Deal with spills promptly.
  • Keep the mattress away from persistent damp conditions.

What Not To Do With A New Mattress

Don't Soak It

Excess moisture can be difficult to remove from a mattress. Use the manufacturer's recommended cleaning method.

Don't Use An Unsuitable Base

Check the mattress requirements before using it on a new or existing bed base.

Don't Flip It Automatically

Many modern mattresses are designed for one sleeping surface. Check before flipping.

Don't Ignore Damage

If you notice a significant defect or delivery damage, contact our Customer Service team promptly.

New Mattress Care: Long-Term Routine

How Often Care Task
After a spill Blot and dry the affected area as soon as possible.
When changing bedding Check the mattress and allow appropriate ventilation before making the bed again.
Regularly Wash the mattress protector according to its care instructions and check the mattress for stains or damage.
As recommended Rotate the mattress if the manufacturer recommends doing so.
Periodically Check the bed base, frame or divan for signs of damage or movement.

New Mattress Care Checklist

✓ Read the manufacturer's care instructions
✓ Unpack the mattress carefully
✓ Allow it to settle as instructed
✓ Use a suitable bed base
✓ Consider using a mattress protector
✓ Keep the mattress dry
✓ Deal with spills promptly
✓ Keep the bedroom ventilated
✓ Clean only according to the manufacturer's instructions
✓ Rotate only when recommended

Frequently Asked Questions

How long should I let a new mattress settle?

This depends on the mattress and how it was delivered. Follow the manufacturer's instructions, particularly if the mattress has been compressed or rolled.

Should I air a new mattress?

Good ventilation can help disperse any temporary odour and allows moisture around the mattress to dissipate. Follow the manufacturer's instructions regarding airing and first use.

Should I use a mattress protector on a new mattress?

A suitable mattress protector can help protect the mattress from everyday spills, stains and moisture. Choose one that fits correctly and follow its washing instructions.

Can I vacuum my new mattress?

Yes, provided the manufacturer's care instructions allow it. Use a suitable upholstery attachment and avoid aggressive cleaning methods.

Should I rotate a new mattress?

Only if the mattress manufacturer recommends rotation. Follow the recommended direction and schedule rather than assuming every mattress should be rotated.

Can I flip my new mattress?

Only if it is designed to be used on both sides. Many mattresses have a specific sleeping surface, so check the manufacturer's instructions before flipping.

Looking For A New Mattress?

Choosing the right mattress is the first step. Good care can then help you get the most from it.

View The Mattress Buying Guide